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Coventry (Bedworth)

IT Helpdesk Support

The Brose Group is growing worldwide. Innovations in research and development as well as strategic investments form the basis for extending our market position. As the fifth-largest family-owned company in this industrial sector, we are offering challenging tasks and opportunities for personal growth in a dynamic environment in the following Position.

Your tasks

  • Providing first level helpdesk support, log all calls using internal Helpdesk application; troubleshooting of hardware and software issues
  • Supporting all office and shop floor IT activities
  • Logging both internal and external customers hardware, software and all IT issues
  • Installing and configuring hardware and software to Brose standard using internal deployment software
  • Support mobile working users across a number of platforms, including iOS, MobileIron and SecOVID for remote access

Your profile

  • IT Graduate or BTech with similar qualification
  • min. 1 year technical support work experience as helpdesk support in a manufacturing environment
  • Problem solving skills in hardware and software issues
  • Good understanding of Windows 7/10 and MS Office 2010 & 2016 applications
  • Knowledge of ITIL/ITSM processes plus Network and Telecommunications (TCP/IP, DHCP, DNS, Cisco switches), CCNA part1 qualified and Basic knowledge of firewall preferabl
  • Knowledge of Windows 2008R2/ 2012R2 servers
  • Ability to work independently in a fast paced environment
  • Excellent customer care and communication skills

Our Brose Working World offers you a modern work environment

The flexible office concept promotes a working atmosphere characterized by open communication and efficiency. The variable working hours give you the flexibility you need to reconcile professional and family life. We pay our employees based on results and feature innovative social benefits.

Please send us your application using our online form.

Christin Bauer +44 24 76588 145

Brose Limited Colliery Lane, Exhall CV7 9NW Coventry brose.com

Apply online now

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