Auburn Hills, MI

Head of Key Accounts

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your Job Specification

Lead Key Account team to coordinate global activities at key North American customers for all Brose products in close cooperation with the Board of Directors, customers, product business units, central functions and plants
Establish and develop long-lasting, reliable customer relationships with decision makers on all levels and in all relevant functions
Create and align cross-divisional customer strategy with customer and product business units
Monitor and improve customer satisfaction; analysis of feedback, definition of follow-up tasks, and ensure effectiveness (“Customer Coordinator/Customer Satisfaction Coordinator”)
Monitor and influence customer targets and strategies in development, purchasing and marketing
Coordinate and align the approach of the business divisions with respect to cross divisional topics (contracts, terms and conditions, warranties, price specifications, cost break-downs, strategy discussions on executive level, tech days, etc.)
Support all series production projects, incl. preparation and execution of price negotiations
Lead the Key Account Team in accordance with the brose leadership principles