Prievidza
Warranty Test Center Engineer
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.Your Tasks
- Analyze and process field complaints based on defined testing concepts, control plans, and product knowledge
- Make technical decisions regarding acceptance or rejection of customer claims
- Evaluate customer portals and technical records, and define appropriate corrective actions
- Coordinate and monitor the implementation and effectiveness of corrective actions, including lessons learned
- Ensure timely processing of claims in line with customer and company requirements (8D methodology)
- Identify and assess quality issues through active field monitoring and initiate escalation when necessary
- Maintain communication and relationships with customers
- Track corrective actions resulting from internal and external audits
- Support production teams with expertise in field analysis and warranty cases
- Contribute to the development and improvement of quality methods and performance indicators
Your Profile
- Technical education
- Minimum 3 years of experience in a technical field
- Strong analytical and technical thinking skills
- Experience with quality tools (e.g., Pareto analysis, lifetime analysis) is an advantage
- Good IT skills (MS Word, Excel, Outlook)
- English – intermediate level
Barbora Hrebeňárová
(+420) 556844249