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Shanghai (Headquarters, Jiading)

Key Account Manager

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your Job Specification

  • 1. Knowledge center for strategic customers (customers profile and acquisition chart etc.)
  • 2. Develop senior customers relationships
  • 3. Deliver customer voice, technology and strategy to Brose organization (customer teams, engineering, quality and top management)
  • 4. Arrange top customers meetings and Brose senior visit;
  • 5. Aligned customer strategy and common approach among divisional customer teams Organize customer events like auto show, tech-day etc.;
  • 6. Coordinate general terms and conditions review for across divisional business;
  • 7. Act as “Scout” for customers and competitors intelligence information collection regarding both commercial and technical topics;
  • 8. Support planning process especially for strategic Chinese New OEMs and also some others;
  • 9. Competition planning (Competitors status);
  • 10.MAUS planning ( Car model plan and volume);
  • 11.Deal with critical customers claims, incl. additional investment, volume shortfall, airfreight, overdue AR, tooling & EDD collection;
  • 12.Customers oriented organization to be fast response on new business opportunities;
  • 13.Able to develop new white spot customers and new product BD in existing customers;
  • 14.Coordinated customers activities and events as one company
  • 15.Monthly strategic key account review between customer teams and key account manager
  • 16.On time review with customer teams for strategic customers profile, new platforms/models , new business opportunities and reach alignment “Go or No Go”;
  • 17.Present customer strategy/ information competitor intelligence to customer teams on the regular basis e.g. CT management meeting;
  • 18.Organize top customers meetings and prepare presentation together with CT

Your Profile

  • 1. More than 10 years working experience in automotive industry of which minimum 5 years with Sales and Marketing experience;
  • 2. Fluent oral English;
  • 3. Customer serving experience of Geely or Li Auto is mandatory;
  • 4. Exposure to managing customer relations, good communication skills and negotiation experience;
  • 5. Management competence influence and coach people that are not hierarchically reporting;
  • 6. Acts entrepreneurially, with strong business sense;
  • 7. Visibility requires maintaining a professional appearance and providing a positive company image to the public.