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Pune

Intern - IT operating

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your Tasks

  • Intern - IT operating
  • 1st Level support for server, network and application related incidents. Single point of contact for Local IT. Solving problems according to documentation like start / stop services, reboot server, password reset etc.
  • Initiate and coordinate escalation procedures during disruptions.
  • Perform approved operational tasks and actions.
  • Perform approved operational tasks for operation systems Unix, Windows and databases (Oracle, MSSQL).
  • Perform approved operational tasks.
  • In case of escalation identify the person responsible for affected system or application and initiate the escalation process based on a good understanding of IT-Organization/Processes (who is responsible for the application or processes).
  • Use the standard ITIL procedures by having a good understanding of the Brose CMDB, IT Service Management, Change and Incident processes.
  • Monitoring of Monitoring tools for alerts and their escalations.
  • Install, Configure, monitor, troubleshoot, update/upgrade and manage related reports towards the Brose group backup environment. He / she is also responsible for the audit
  • support and restore tests on need basis.
  • Resolve the incidents / alerts on agreed areas like Backup server, File System, etc.

Your Profile

  • Windows OS, VMware (ESXi, Vcenter client) Unix (AIX) and Linux (SLES) Networking Basics,
    ITIL ProcessesL1 technical Support in IT companies24x7 Rotating shifts, Ready to learn new technology
  • Should be able to identify and set the priorities.
  • Should be able to perform under pressure situation.
  • Should take initiative and observe responsibility
Ruchita Ankalagi (+91) 2067717801
Apply online now
brose Careers
© 2023 Brose Fahrzeugteile SE & Co. KG, Coburg

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