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Software Engineer - IT Service Management (m/f)

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your tasks

  • Data analysis and visualisation for IT service management
  • Creation and customisation of meaningful service
  • management reports and analyses with Microsoft PowerBI
  • or SQL Reporting Services (query design) according to
  • requirements
  • Design, creation and implementation of service requests
  • (workflow design / service request creation) and processes
  • based on low-code / no-code development in the ITSM tool
  • Design of user-friendly interfaces and layouts (UI design)
  • for our ITSM application, based on usability principles and best practices.
  • Working in an international environment with intensive
  • communication to Indian and German colleagues

Your Profile

  • Good to very good Knowledge of Microsoft Power BI and Microsoft Reporting Services
  • Experience in the field of data analysis
  • Knowledge of modelling business processes with BPMN (Business Process Model and Notation) desirable.
  • very good technical understanding as well as technical thinking, communicative, team player, proactive approach
  • initiative, willingness to learn, a quality-oriented approach and customer orientation.
  • Good to very good knowledge of technical (computer) and IT English
  • Skills in Ivanti Neurons for ITSM desirable
  • German language skills advantageous
  • Having an experience of minimum 3 years