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Team Leader Quality Service (m/f/d)

The Brose Group is growing worldwide. Innovations in research and development as well as strategic investments form the basis for extending our market position. As the fifth-largest family-owned company in this industrial sector, we are offering challenging tasks and opportunities for personal growth in a dynamic environment in the following position

  • Independent organization and prompt implementation of immediate measures and special activities (e.g. search and rework activities, repackaging activities, other services)
  • Responsible for the coordination of external service providers for Brose internal activities, as well as the coordination of external service providers through external commissioning by suppliers
  • Execution of inventory postings, recording of data for correction or scrap postings
  • Feedback results of service activities to the respective clients as well as initiation of an escalation process by informing the relevant functions (quality, production and logistics) if further critical deviations are detected during service activities
  • Maintenance of the master data of the complaints database (ReBe)
  • Responsible for the correct data entry of all data (persons, times, quantities, articles, etc.) arising in connection with search and rework activities
  • Management of subordinate employees in accordance with the Brose management principles

  • At least 3 years of completed specialist vocational training and / or university degree in Engineering, Business or Organizational Sciences with focus on Quality
  • 3 years of relevant professional experience (e.g. in production, process development, quality)
  • Good business management knowledge and experience with quality tools for problem handling and error analysis
  • Knowledge of statistical methods and procedures as well as Quality Management standards (e.g. ISO TS 16949, DIN ISO 9001, ISO 14001, etc.)
  • Good understanding of technical drawings (including form and position tolerances)
  • Fluency in English and Serbian