Pune

Account Manager (Field Service)

Change perspective. Shape the future. Brose invests in new technologies and business areas for a successful future. Let´s shape our future together. Are you ready for a career change? Then apply now for the following opening!

Your Tasks

Responsible for customer relationship with 4-Wheeler OEM’s space in India leading to new business acquisitions.
Establish and develop long-lasting, reliable customer relationships with decision makers on all levels and in all relevant functions.
Checking contracts and documents (orders, purchasing and warranty conditions), analyzing the deviations from existing agreements,evaluating the changes and developing a statement in cooperation with other specialist functions, negotiating with customers.
Independent coordination and presentation of the annual acquisition, sales and turnover as well as competition planning for the customer account.
Create and align cross-divisional customer strategy with customer and product business units.
Monitor and improve customer satisfaction;analysis of feedback,of follow-up tasks,andensure effectiveness(“Customer Coordinator/Customer Satisfaction Coordinator”).
Coordination of sales activities with international characteristics and higher complexity(e.g.number of locations,product variety).
Preparation of offers in the assigned product area based on customer inquiries.
Presentation and negotiation of the offers with the customer within the scope of the negotiation scope defined in advance.
Review of contracts and documents (orders, purchase and warranty conditions)as well as analysis of deviations from existing agreements,evaluation of the changes and preparation of a statement.